Guides for your business
Practical advice for hairdressers, barbershops, beauty salons, nightclubs, associations, clinics, academies, training studios and service companies. And if you run an appointment-based business, ready-to-use templates, download them free.
5 mistakes that cost your beauty salon money
No-shows without a deposit, forgotten appointments, a diary in three places, takings that never add up and clients who can't book on their own: the five most expensive mistakes a beauty salon makes and how to avoid them.
How much deposit to charge in a beauty salon or hairdresser's
What percentage or amount to ask as a deposit in a beauty salon or hairdresser's, for which services, how to say it without losing clients and what to do when someone cancels.
How to reduce no-shows at a hairdresser's or barbershop
Five steps to reduce appointments nobody turns up for at a hairdresser's or barbershop: WhatsApp reminders, deposits, confirmation, a waiting list and a clear policy.
5 mistakes that cost your nightclub or venue money
Guest lists in WhatsApp groups, promoters with no control, capacity by eye, settlements from memory and an audience you never write to again: the five most expensive mistakes a venue makes and how to avoid them.
How to know how much each of your nightclub's promoters sells
Individual links, allocations, tickets scanned at the door and automatic settlement: how to keep track of a nightclub's promoters without working it out from memory.
How to sell tickets for your association's or club's party
One link to sell or sign up, payment by Bizum and card, an up-to-date list of attendees, a QR at the door and the accounts balanced: how to sell tickets for an association's party, dinner or activity.
5 mistakes of a nightclub that sells tickets by hand
If your nightclub takes payment at the box office and through promoters, with no online sales: the paper list, unrecorded cash, not knowing who's coming, takings from memory and an audience with no contact details.
5 mistakes that cost your event venue money
Invitations by email, lists in spreadsheets, capacity by eye, every event set up from scratch and invoices by hand: the most expensive mistakes an event venue makes.
5 mistakes that cost your promotion company tickets
Selling in a single price tier, promoters with no allocation, a ticketing platform that keeps the money and your audience, not knowing which campaign works and losing resales: the most expensive mistakes of a promotion company.
5 mistakes that cost your festival money
The money in the ticketing platform's account, passes and day tickets mixed up, queues at the entrances, paper accreditations and a box office that doesn't add up: the most expensive mistakes of a festival.
5 mistakes that cost your Erasmus association members
The paper membership card, perks nobody knows about, sign-ups by form, cash payments and no data on who goes to what: the most expensive mistakes of an Erasmus association.
5 mistakes that cost your football or basketball club members
Paper cards that get lent out, renewals only at the office, a box office that doesn't add up, entrances with no control and a membership with no data: the most expensive mistakes of a football or basketball club.
5 mistakes that cost your physiotherapy clinic patients
Gaps from patients who don't come, treatments abandoned halfway, session packs with no control, a phone that never stops and paper records: the five most expensive mistakes of a physiotherapy clinic.
5 mistakes that cost your cleaning company clients
Quotes that take too long, visits that clash, clients nobody warns, late payments and services that are never repeated: the most expensive mistakes of a cleaning company and how to avoid them.
5 mistakes that cost your renovation company jobs
Slow or unclear quotes, unconfirmed visits, changes to the job not written down, instalment payments with no control and no reviews: the most expensive mistakes of a renovation company.
5 mistakes that cost your training studio clients
Classes with gaps, members who stop coming, class packs with no control, bookings by WhatsApp and late payments: the most expensive mistakes of a training, pilates or yoga studio.
5 mistakes that cost your academy students
Enrolment by phone, one-off classes not paid for, late fees, families not kept informed and full groups with no waiting list: the most expensive mistakes of an academy or school.
5 mistakes that cost your activity company bookings
Bookings by email, groups not filled, last-minute cancellations, no deposit and no reviews: the most expensive mistakes of an activity, tourism or adventure company.