5 mistakes that cost your academy students

1. Enrolment only in person

Families decide at night or at the weekend. If they can only sign up during office hours, some sign up elsewhere.

2. One-off classes not paid on booking

A revision class booked and not paid for is an hour that may end up empty. Taking payment on booking makes sure they come.

3. Fees at the end of the month

Sending receipts by hand and checking who has paid takes a whole afternoon every month. With payments recorded, you see it at a glance.

4. Not letting families know

A timetable change or a cancelled class that isn't communicated in time leads to complaints. A WhatsApp message arrives and gets read.

5. Full groups with no waiting list

When a group fills up, whoever is left out looks for another academy. With a waiting list, the first drop-out is offered automatically.

Frequently asked questions