Business guides

5 mistakes that cost your event venue money

The five most expensive mistakes of an event venue (hotel, estate, conference centre or winery) are handling invitations by email, keeping lists in spreadsheets, controlling capacity by eye, setting up every event from scratch and invoicing by hand. Online tickets and invitations with QR access solve it, both for the events you organise and for those organised by whoever rents your space.

1. Invitations by email

Sending invitations one by one and counting the replies by hand is slow and confirmations get lost. A sign-up link collects name, guests and confirmation in one place.

2. Lists in spreadsheets

Several versions of the same list circulating by email end in guests who aren't on the list at the door. A single, up-to-date list prevents it.

3. Capacity by eye

At an event with several entrances, counting by hand isn't counting. Scanning every ticket gives you the real capacity at any moment.

4. Every event from scratch

If every wedding, conference or tasting is prepared from nothing, hours are lost. Duplicating the previous event's setup saves almost all the work.

5. Invoices by hand

With tickets paid online, the invoice for each sale should be generated automatically. Doing them by hand afterwards is where mistakes appear.

Frequently asked questions

Does it work for events a client organises in my venue?

Yes: the same system works for what you organise and for what whoever rents the space organises, each event with its own tickets and access control.

Servomo does all of this for you

Online tickets and lists, promoters with their own link and settlement, QR at the door and live capacity. The buyer pays no commission and the money goes straight to your account.

Updated on 29/09/2026