5 mistakes that cost your football or basketball club members
The five most expensive mistakes of a football or basketball club are a paper membership card, renewals only at the office, a box office that doesn't add up, entrances with no control by area and a membership nobody knows anything about. A digital season card, ticket sales per game and a scanner per entrance solve it.
1. The paper card
A cardboard card gets lent out every match day. A digital season card with a QR only opens the door once per game.
2. Renewing only at the office
If renewing means going during office hours, some members fall by the wayside. Online renewal, paying from the phone, keeps members.
3. A box office that doesn't add up
Tickets sold for cash without being recorded: when the game ends, the takings don't add up and nobody knows how many people actually came in.
4. Entrances with no control by area
With areas and gates, each scanner only validates the tickets for its entrance, and occupancy is visible in real time.
5. A membership with no data
Who comes to each game, who has stopped coming and who could become a member: without data, season ticket campaigns are done blind.
Frequently asked questions
How do I stop the membership card being lent out?
With a digital card with a QR that only opens the door once per game: if the member is already in, the second attempt is rejected.
Servomo does all of this for you
Online tickets and lists, promoters with their own link and settlement, QR at the door and live capacity. The buyer pays no commission and the money goes straight to your account.
Updated on 29/09/2026