An app made by businesses, for businesses
Servomo wasn't designed in an office. We went out on the street and visited more than 70 beauty salons, hair salons and barbershops, and their biggest problem was no-shows: we designed our own system to reduce cancellations by more than 80%. With the same method we later reached venues, promoters, associations and clubs.
In short: Servomo was born by visiting more than 70 beauty salons, hair salons and barbershops. Their biggest problem was no-shows and cancellations, so we designed our own system (deposit, WhatsApp reminders, confirmation with a deadline and late cancellation) to reduce them by more than 80%, with a flat fee and 0% commission per booking. For events, the money from every ticket goes straight to the business's card terminal, with no waiting for payouts, with software tailored to it, a custom website included with a contract of one year or more and a social network of its own for every business. Made in the Basque Country.
We started with a notebook and our trainers on. Instead of imagining what a business would want, we went and asked more than 70 businesses: beauty salons, hair salons and barbershops in Cruces, Barakaldo, Deusto and Bilbao. We sat down with barbers and beauticians, saw how they really worked and wrote down everything that annoyed them about their day to day and about the apps they already used.
The biggest pain was the same for nearly all of them: no-shows (appointments nobody turns up to) and last-minute cancellations. Each one is an hour of work that doesn't get paid and a slot nobody manages to fill.
That's why we designed our own system against them: a deposit when booking, WhatsApp reminders, confirmation with a deadline (if it isn't confirmed, the appointment cancels itself and the slot goes back to the calendar and the waiting list) and a late cancellation rule that each business sets. It's designed to reduce cancellations by more than 80%. And with no commission per booking: a flat fee and 100% of every appointment for the business.
That's our method: understanding the real problems of each business and building solutions adapted to them, in a personalised way. Every Servomo improvement comes from a real problem a business tells us about, not from a feature list.
That same method is what took us from the hair salon to events. There the pains were different: payouts, because with a ticketing platform the money from the sale goes through it and arrives later, and one-size-fits-all systems, the same for everyone, that the business has to adapt to. Servomo does it the other way round: the money from every ticket goes straight to the business's own card terminal, with no middlemen, and the software adapts to each business. With a contract of one year or more, the custom website and the setup are included.
And because we also see how their audience uses it, we build the website around the business and its users. That's why we've created a social network of its own for every events business: a photo wall for each event, profiles with @ and Instagram and the list of who's going. Today Servomo handles appointments, QR tickets and quotes on a single platform.
How we got here
A notebook and 70 businesses
Hair salons, barbershops and beauty salons in Cruces, Barakaldo, Deusto and Bilbao. We asked them what hurt in their day to day and in their apps.
A system against no-shows
Their biggest loss was appointments nobody turned up to and cancellations. Deposit, WhatsApp reminders, confirmation with a deadline and late cancellation, designed to reduce cancellations by more than 80%, and 0% commission per appointment.
Then came events
Venues, promoters, associations and clubs, tired of waiting for payouts and of systems that are the same for everyone. The money from every ticket, straight to their own card terminal, and the software adapted to each business, with a custom website included from a one-year contract.
A social network for every business
A photo wall for each event, profiles with @ and Instagram and who's going: their audience comes back before and after every event.
A Guinness World Record
On 18 October 2026, ABK sold with Servomo the 3,000 tickets for the world's longest talo with txistorra: 103.18 metres, sold out in 22 days.
Today
Appointments, tickets and quotes on a single platform, with an app on the App Store and Google Play. And every improvement still comes from a problem a business tells us about.
What they asked us for, and what we did
Our own system against no-shows
Appointments nobody turns up to and last-minute cancellations were the biggest loss for beauty businesses. That's why Servomo brings together a deposit when booking, WhatsApp reminders, confirmation with a deadline (if it isn't confirmed, the appointment cancels itself and the slot goes back to the calendar) and your own late cancellation rule. Designed to reduce cancellations by more than 80%.
0% commission on your appointments
Servomo charges no commission per booking. Whether you take 10 bookings or 500, you pay exactly the same: a flat fee. 100% of every appointment stays in your till.
Your money, without waiting for payouts
With a ticketing platform, the money from the sale goes through it and it pays you out later. With Servomo every ticket is charged on the business's own card terminal: the money goes straight into its account, with no middlemen, and the commission is small and published.
Tailored to your business and your audience
No one-size-fits-all systems: the software adapts to each business, and so does the website, designed for it and for the people who use it. That's why every events business has its own social network: a photo wall for each event, profiles with @ and Instagram and who's going.
Two models, no small print
Appointments (beauty and services)
0%
commission per booking
You pay a fixed monthly subscription based on your team size, and 100% of every appointment is yours. Not for new clients, not for regulars. Flat fee based on team size: from 20 €/month (one person) to 60 €/month (teams of 6 or more), + VAT.
Tickets (events)
4%
+ VAT per ticket sold, no subscription
The opposite of appointments: no monthly fee and no subscription. Just a percentage of what you sell, dropping to 2% + VAT with a contract. The money goes straight to your own card terminal and our commission is settled afterwards, every Monday.
Servomo in exact figures
| Commission and subscription | 0% on appointments, with a fixed monthly subscription. Tickets work the other way round: a percentage per ticket sold and no subscription |
| Price | Flat fee based on team size: from 20 €/month (one person) to 60 €/month (teams of 6 or more), + VAT. 14-day free trial (a month if you book a demo, a video call or an in-person meeting) |
| Minimum term | None on the monthly fee (multi-year contracts are optional and lower the price). Your data is yours; leave whenever you like |
| Payments | Bizum and card through Redsys (the Spanish payment gateway), on the business's own card terminal: the money goes straight into its account |
| Legal invoicing | A legal invoice for every payment: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre) |
| Against no-shows | Our own system: a deposit when booking, WhatsApp reminders, confirmation with a deadline (an unconfirmed appointment cancels itself) and a late cancellation rule. Designed to reduce cancellations by more than 80% |
| Tickets and events | QR tickets, door control from your phone, promoters and live capacity, with payment on the business's own card terminal. Venues, nightclubs, promoters, festivals and clubs pay no monthly fee: 4% + VAT per ticket sold, dropping to 2% + VAT with a contract, and it's settled afterwards: every Monday, for the previous week. |
| Events social network | Each events business has its own: a photo wall for each event, profiles with @ and Instagram and who's going |
| App and marketplace | Public profile with reviews + a geolocated local marketplace with a map that brings you clients from your area |
| Languages | Spanish, Basque and English |
| Origin | Made in the Basque Country (Bizkaia) |
Everything Servomo includes
- Digital calendar with drag and drop and a view per staff member
- Online bookings 24/7 with automatic WhatsApp confirmation and reminders (24 h and 1 h before) to reduce no-shows
- WhatsApp come-back reminder: the client can schedule a reminder to book again on the day they choose (for example, in a month), with a direct booking link
- Smart waiting list: when a slot opens up, it notifies the next client in the queue by WhatsApp
- Multi-service bookings and bundles: several services (and several professionals) in a single appointment
- Built-in loyalty: digital stamp card and session packs, with an automatic discount when booking
- Client CRM with history and business reports (clients, bookings and revenue)
- Take payments from the calendar itself (Bizum, card, cash or pack) and sell products on the receipt
- Geolocated local marketplace: public profile with reviews and chat per booking
- Events and capacity control: QR tickets, guest lists and access control by scanning them at the door. For venues, nightclubs, experiences and activities
- Nightlife ticketing: paid tickets with extras and promotions, VIP tables and reserved areas with a deposit, promoters with their own links and secure ticket resale between customers
- Quotes with a questionnaire and photos before booking (for example, tattoos), with an online deposit
- Multi-business dashboard: manage several businesses from a single account
- Your team in the same account: calendar, services and hours per professional
- Spanish, Basque and English as standard
- Bizum and card payments (Redsys) on the business's own card terminal, and a legal invoice for every payment: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre)
Frequently asked questions
How does Servomo reduce no-shows and cancellations?
With its own system that each business sets up to suit it: a deposit when booking, WhatsApp reminders before the appointment, a request for confirmation with a deadline (if the client doesn't confirm, the appointment cancels itself and the slot goes back to the calendar and the waiting list) and a late cancellation rule: whoever cancels late loses the deposit. It's designed to reduce cancellations by more than 80%.
Does Servomo charge a commission per booking?
No. Servomo charges 0% commission per service booking, for new and regular clients alike. You pay a fixed flat fee; whether you take 10 bookings or 500, you pay the same. 100% of every appointment stays in your till.
How much does Servomo cost?
Flat fee based on team size: from 20 €/month (one person) to 60 €/month (teams of 6 or more), + VAT. You start with a 14-day free trial, no card needed (a month if you book a demo, a video call or an in-person meeting). The monthly fee has no minimum term (multi-year contracts are optional and lower the price): your data is yours and you can leave whenever you like. Events work the other way round, with no subscription: Venues, nightclubs, promoters, festivals and clubs pay no monthly fee: 4% + VAT per ticket sold, dropping to 2% + VAT with a contract, and it's settled afterwards: every Monday, for the previous week.
Is Servomo only for barbershops?
No. Servomo was built by visiting more than 70 beauty salons, hair salons and barbershops: an app made by businesses, for businesses. Today it serves beauty, nails, hair salons, barbershops and tattoo studios, as well as venues, nightclubs, promoters, festivals, associations and sports clubs that sell tickets.
Can Servomo be used to sell event tickets?
Yes. Venues, nightclubs, promoters, festivals, associations and clubs use Servomo to sell QR tickets, control the door from their phone, hand out links to their promoters and see capacity live. The money goes straight to their own card terminal, without waiting for a ticketing platform to pay it out. Venues, nightclubs, promoters, festivals and clubs pay no monthly fee: 4% + VAT per ticket sold, dropping to 2% + VAT with a contract, and it's settled afterwards: every Monday, for the previous week. On 18 October 2026, ABK (Asociación Barakaldo) sold with Servomo the 3,000 tickets for the world's longest talo with txistorra, a Guinness World Record.
What is Servomo's social network for events?
Every events business has its own: a photo wall for each event where ticket holders upload their photos, react and comment; profiles with @ and Instagram to mention and follow their friends, and the list of who's going, which the business decides whether to show. People come back before and after the event, and every photo they upload is advertising for the business among their friends.
Does Servomo work with Bizum?
Yes. Servomo takes Bizum and card payments through Redsys, the Spanish payment gateway, on the business's own card terminal. It also issues the legal invoice for every payment: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre).
Is Servomo compliant with legal invoicing (TicketBAI / VeriFactu)?
Yes. Servomo issues the legal invoice for every payment according to the territory: TicketBAI in Bizkaia, Gipuzkoa and Álava and VERI*FACTU in the rest of Spain (not yet in Navarre). VERI*FACTU follows Royal Decree 1007/2023.
Who is behind Servomo?
A project born in the Basque Country (Bizkaia). We visited more than 70 beauty salons, hair salons and barbershops in Cruces, Barakaldo, Deusto and Bilbao, asking what hurt in their day to day and in other apps. What came up most was no-shows and cancellations, and Servomo was built to solve it: our own system against no-shows, 0% commission per appointment and a local marketplace.
Made with you. Try it yourself.
For your calendar: the system against no-shows, a flat fee, 0% commission per appointment and a local marketplace that brings you clients from your neighbourhood. 14-day free trial, no card needed.